The requested url was rejected что делать
How to Fix ‘The Requested URL Was Rejected. Please Consult With Your Administrator’ Error on Windows?
“The Requested URL Was Rejected. Please Consult With Your Administrator” error is an error that appears when browsing the web and it appears when trying to open a specific website. The problem can appear on many websites, including the ones guaranteed to be safe.
The Requested URL Was Rejected. Please Consult With Your Administrator
The website might be down for maintenance and that is the first thing you should check using the Is It Down Right Now website. If it’s not down, check out the useful methods we have prepared for you to try out!
What Causes the “The Requested URL Was Rejected. Please Consult With Your Administrator” Error on Windows?
Pinpointing a direct cause of this problem is quite difficult as it appears quite randomly and it doesn’t provide any information about what might have caused it. It’s possible that the website is down for maintenance and that is something you need to rule out before troubleshooting.
Other causes include the over-accumulation of your browser’s browsing data which prevents it from opening the website you are trying to access. Also, there are settings inside Internet Options that may cause the problem and you should either try adding the problematic website to the Trusted Sites list or try removing it from the Managed Sites list.
Solution 1: Clear Cache and Cookies
The first solution is both easiest and most helpful as countless users have reported that simply clearing cache and cookies in the browser you are using manages to resolve the problem. Browsing data can accumulate quickly and it’s important to clear it every once in a while to prevent errors such as this one from occurring.
Google Chrome:
Mozilla Firefox:
Microsoft Edge:
If this doesn’t work, consider using another browser.
Solution 2: Add the Problematic Website to Trusted Sited
If the problem only appears when trying to visit a single website and if you are sure that the website isn’t malicious, you can simply visit Internet Options in Control Panel and add the site to Trusted Sites to circumvent certain security checks. Follow the instructions below to do so!
Solution 3: Remove the Site from Managed Websites
If you have added the site into Managed Websites under Internet Options, you should consider removing it for the time being as the problem can easily be resolved if you do so. The website may be listed there for many different reasons so make sure you follow the steps below and hopefully resolve the problem!
Solution 4: Using another Email Address
If you are using an Email address to log into the website and are encountering an error, it is recommended that you use another email address (preferably which is made recently). This is because it is possible that the email address which you are using is either corrupt in its system or the system is unable to fetch all of its attributes.
FIX: The requested URL was rejected browser error
The requested URL was rejected error message appears in browser tabs. That error message appeas within a Request Rejected tab that opens when a user tries to open a specific webpage.
The full error message states: The requested URL was rejected. Please consult administrator. Consequently, users can’t open the required webpage.
The error occurs mostly due to corrupted cookies, damaged browser cache, or interfering internet settings. These are some resolutions that might fix The requested URL was rejected error.
Potential fixes for rejected URL errors
What can I do to fix the URL rejected errors?
1. Switch to Opera
If the website you’re trying to visit is up and running, then your browser might be the culprit. We suggest installing a new browser.
For example, Opera is an excellent choice for Windows 10 users. If we were to describe Opera using 3 words, these words would be: fast, reliable, and secure. So, basically, that’s everything you need from a browser.
If you prefer using a reliable browser that doesn’t throw all sorts of errors when you’re trying to visit a particular website, download and install Opera.
Opera
Navigate the Internet more easily and with close to zero errors, by using this fantastic browser.
2. Is the Website Down?
First, you have to check if the website is down or not. It might be the case that the website is generally down, and the problem won’t be from your side. In such case, you just need to wait it out.
3. Clear the browser cache
The requested URL was rejected error can be due to broken, or corrupted, cookies. Some users have stated that clearing the browser cache fixed the issue.
Users with other browsers can clear their cookies with the freeware CCleaner utility.
4. Restart your router
Some users have also confirmed that restarting the router fixes The requested URL was rejected error. So, turn off your router for at least a few hours, or perhaps even a day.
The simplest way to turn it off is to unplug it from its power source. After you’ve waited, turn your router back on. Thereafter, the webpage that wasn’t opening might open in your browser.
5. Add the webpage URL to your trusted websites
Adding URLs to trusted websites is another resolution some users have confirmed fixes The requested URL was rejected error.
To add a URL to Chrome’s trusted sites, input chrome://settings/ in that browser’s URL bar and press Enter.
The requested URL was rejected is just one of the various page load error messages that can crop up in browsers. The fixes above might fix that error message and perhaps a few other page load errors.
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How to resolve «The requested URL was rejected. Please consult with your administrator.» error?
I have a ASP application. On click of a particular link, some VB scripts are executed and an ASP page is to be shown, but instead I get a screen that says:
Information Not Available.
The requested URL was rejected. Please consult with your administrator.
Your support ID is: XXXXXXXXXXXXXXXXXXXXXX»
The IIS and event viewer logs do not show any error message.
This happens only for some users, but works fine for other users.
6 Answers 6
Your http is being blocked by a firewall from F5 Networks called Application Security Manager (ASM). It produces messages like:
Please consult with your administrator.
Your support ID is: xxxxxxxxxxxx
So your application is passing some data that for some reason ASM detects as a threat. Give the support id to you network engineer to learn the specific reason.
Encountered this issue in chrome. Resolved by cleaning up related cookies. Note that you don’t have to cleanup ALL your cookies.
It is not related with Firewall. I had the same issue accessing from office and from mobile. I cleaned the cookies and worked fine. You can read more at https://support.google.com/chromebook/answer/1085581?hl=en
I found the issue. This is a firewall message and an error was occurring in the VB script due to wrong data in database, but the error was not logged/caught properly.
I was able to resolve my clearing my cookies and cache.
I have faced the same issue using Google Chrome browser. Same website was opening normally using the incognito mode and different browsers. At first, I cleared cached files and cookies over the past 24 hours, but this didn’t help.
I realized that my first visit to the website was during the past 10 days. So, I cleared cached files and cookies over the past 4 weeks and that resolved the problem.
Note: I didn’t clear my browsing history data
Not the answer you’re looking for? Browse other questions tagged asp-classic vbscript or ask your own question.
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Question: Q: The requested URL was rejected. Please consult with your administrator.
i have this message The requested URL was rejected. Please consult with your administrator.
Posted on Apr 1, 2019 11:27 PM
Helpful answers
I’ve accessed it a few months ago without any issue but now can’t access it on laptop or phone (phone is android).
This is the exact message:
The requested URL was rejected. Please consult with your administrator.
Your support ID is: 9016763220456446920
The number is different each time.
I’ve cleared caches and cookies and restarted machines but no difference. No parental controls
Thanks for your help
Apr 12, 2019 4:07 PM
There’s more to the conversation
Loading page content
Page content loaded
Apr 1, 2019 11:31 PM
Is this a Work computer or a Parental Controlled account?
I’ve accessed it a few months ago without any issue but now can’t access it on laptop or phone (phone is android).
This is the exact message:
The requested URL was rejected. Please consult with your administrator.
Your support ID is: 9016763220456446920
The number is different each time.
I’ve cleared caches and cookies and restarted machines but no difference. No parental controls
Thanks for your help
Apr 12, 2019 4:07 PM
i have this message The requested URL was rejected. Please consult with your administrator.
OK then—consult your adminstrator or if you want assistance here it would help if you copy & paste the URL you are having trouble with.
My first question would be have you tried an alternative broswer?
Apr 12, 2019 6:24 PM
Karena, are you using any Anti-virus software?
Apr 12, 2019 6:35 PM
Who would my administrator be? It’s my own computer and no other users.
Apr 12, 2019 7:21 PM
Apr 12, 2019 7:22 PM
Is this a Work computer or a Parental Controlled account?
Apr 12, 2019 7:38 PM
neither. I’ve been able to access this website before but I’ve got the same message for a few months now
Apr 12, 2019 7:43 PM
With the phone: is it on the same network as the computer? Using Wifi? Can you access it away from home?
Apr 13, 2019 12:49 AM
Apr 13, 2019 1:10 AM
Well. if the phone never gets to the site regardless of where it is, and the Mac never gets to it, and that’s only at home, that rules out the issue being anywhere except the place they have in common: the website.
You need to contact them and see what they say.
Apr 13, 2019 2:44 AM
You can troubleshoot yourself —
Interesting both wifi and cellular fail.
From spotlight you enter Network Utility.app you can copy and paste your «superdrug.com» and run a trace route on this internet address and see if it times out or other issues:
This could be associated with your location or ISP, this may all be beyond your control.
It could also be on a Spamhause block list—if it is a «valid» site, these issue tend to resolve themselves given time, and get removed from the block list.
I see 2 stalls and and a redirect:
Traceroute has started…
traceroute to superdrug.com (213.212.81.71), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 1.109 ms 0.655 ms 0.697 ms
2 10.74.13.88 (10.74.13.88) 757.727 ms 638.417 ms 643.097 ms
3 10.74.10.18 (10.74.10.18) 641.043 ms 644.018 ms 641.564 ms
4 10.95.240.13 (10.95.240.13) 680.860 ms 670.050 ms 683.896 ms
5 10.95.240.15 (10.95.240.15) 687.869 ms 674.653 ms 680.527 ms
7 ae-11-vl-3101.edge3.london2.level3.net (4.69.202.170) 776.190 ms 780.733 ms 792.059 ms
8 sungard-ava.edge3.london2.level3.net (195.50.125.182) 800.274 ms 1175.013 ms 787.768 ms
9 houir3-xe-2-1-1-0.sgns.net (185.50.160.10) 771.182 ms 921.185 ms 775.816 ms
11 redirect.comlaude.com (213.212.81.71) 819.501 ms 810.983 ms 883.410 ms
When I Ping the address I see zero data loss
PING superdrug.com (213.212.81.71): 56 data bytes
64 bytes from 213.212.81.71: icmp_seq=0 ttl=50 time=806.101 ms
64 bytes from 213.212.81.71: icmp_seq=1 ttl=50 time=802.463 ms
64 bytes from 213.212.81.71: icmp_seq=2 ttl=50 time=802.829 ms
64 bytes from 213.212.81.71: icmp_seq=3 ttl=50 time=802.479 ms
64 bytes from 213.212.81.71: icmp_seq=4 ttl=50 time=792.981 ms
64 bytes from 213.212.81.71: icmp_seq=5 ttl=50 time=789.075 ms
64 bytes from 213.212.81.71: icmp_seq=6 ttl=50 time=795.915 ms
64 bytes from 213.212.81.71: icmp_seq=7 ttl=50 time=822.606 ms
64 bytes from 213.212.81.71: icmp_seq=8 ttl=50 time=785.033 ms
64 bytes from 213.212.81.71: icmp_seq=9 ttl=50 time=787.007 ms
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 785.033/798.649/822.606/10.622 ms
Question: Q: The requested URL was rejected. Please consult with your administrator. Your support ID is: 12877584063170324898
After logging into a particular website on my computer, I immediately get this message and I am then no longer able to use the site. I get the message on Safari 12.0 and others. Please help.
The requested URL was rejected. Please consult with your administrator. Your support ID is: 12877584060442797656
Posted on Sep 27, 2018 5:18 PM
Contact the web site support people for assistance.
Posted on Sep 28, 2018 5:28 PM
All replies
Loading page content
Page content loaded
Well that has nothing to do with Apple.
Did you try using another browser? FireFox.
Sep 27, 2018 5:21 PM
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Sep 27, 2018 5:40 PM
Yes, it is only one particular site. It gives me the error on Safari, Firefox & Chrome.
Sep 28, 2018 5:24 PM
Contact the web site support people for assistance.
Sep 28, 2018 5:28 PM
EtreCheck version: 5.0.1 (5A009)
Report generated: 2018-09-28 20:24:32
Download EtreCheck from https://etrecheck.com
Runtime: 2:11
Performance: Excellent
Problem: Other problem
Description:
After logging into a website on my computer, I immediately get this message and I am then no longer able to use the site. I get the message on Safari, Firefox and others. Please help.
The requested URL was rejected. Please consult with your administrator. Your support ID is: 12877584060442797656
Major Issues:
Anything that appears on this list needs immediate attention.
Time Machine backup out-of-date— The last Time Machine backup is over 10 days old.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files— There are unsigned software files installed. They appear to be legitimate but should be reviewed.
Heavy I/O usage— Your system is under heavy I/O use. This will reduce your performance.
32-bit Apps— This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (Retina, 15-inch, Mid 2014)
MacBook Pro Model: MacBookPro11,2
1 2.2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core
Video Information:
Color LCD 2880 x 1800
Drives:
Internal PCI 5.0 GT/s x2 Serial ATA
disk0s2 [Core Storage Container] 250.14 GB
Mounted Volumes:
Network:
Interface en4: Thunderbolt Ethernet
Interface en8: iPhone 4
Interface en7: iPhone 3
Interface en0: AirPort
Interface en5: iPhone
Interface en6: iPhone 2
Interface en9: iPhone 5
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
Interface bridge0: Thunderbolt Bridge 2
iCloud Quota: 5.00 GB available
System Software:
macOS Sierra 10.12.6 (16G1510)
Time since boot: Less than an hour
Security:
System | Status |
---|---|
Gatekeeper | Enabled |
System Integrity Protection | Enabled |
Unsigned Files:
Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent
32-bit Applications:
Kernel Extensions:
[Not Loaded] tap.kext (20141104 (Tunnelblick build 5002))
[Not Loaded] tun.kext (20141104 (Tunnelblick build 5002))
Startup Items:
DigidesignLoader Path: /Library/StartupItems/DigidesignLoader
TuxeraNTFSUnmountHelper Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
System Launch Agents:
[Not Loaded] | 6 Apple tasks |
[Loaded] | 174 Apple tasks |
[Running] | 106 Apple tasks |
System Launch Daemons:
[Not Loaded] | 39 Apple tasks |
[Loaded] | 170 Apple tasks |
[Running] | 109 Apple tasks |
[Other] | 2 Apple tasks |
Launch Agents:
Launch Daemons:
User Launch Agents:
Internet Plug-ins:
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-08-24)
FlashPlayer-10.6: 31.0.0.108 (installed 2018-09-11)
Silverlight: 5.1.41212.0 (installed 2016-03-07)
QuickTime Plugin: 7.7.3 (installed 2018-07-21)
Flash Player: 31.0.0.108 (installed 2018-09-11)
PepperFlashPlayer: 31.0.0.108 (installed 2018-09-11)
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)
AdobePDFViewer: 18.011.20058 (installed 2018-08-24)
SharePointBrowserPlugin: 14.4.1 (installed 2014-04-13)
iPhotoPhotocast: 7.0 (installed 2013-05-05)
WebClient: 1.0 (installed 2012-01-11)
RL Secure Plug-In Layer: (installed 2013-05-29)
JavaAppletPlugin: 15.0.1 (installed 2014-09-22)
User Internet Plug-ins:
WebEx64: 1.0 (installed 2015-04-03)
ZoomUsPlugIn: 4.1.25233.0525 (installed 2018-06-14)
Safari Extensions:
3rd Party Preference Panes:
Flash Player (installed 2018-08-27)
FUSE for macOS (installed 2016-09-25)
Tuxera NTFS (installed 2015-10-09)
Time Machine:
Skip System Files: No
Mobile backups: Yes
Volumes being backed up:
M*****K [Local] (Last used)
Total size: 800.13 GB
Total number of backups: 15
Oldest backup: 2014-12-22 16:01:47
Last backup: 2018-05-01 01:12:24
Performance:
System Load: 1.69 (1 min ago) 1.85 (5 min ago) 0.96 (15 min ago)
Nominal I/O speed: 15.06 MB/s
File system: 26.44 seconds
Write speed: 531 MB/s
Read speed: 711 MB/s
CPU Usage:
Type | Overall | Individual cores | |||||||
System | 1 % | 5 % | 0 % | 1 % | 0 % | 2 % | 0 % | 1 % | 0 % |
User | 3 % | 19 % | 0 % | 1 % | 0 % | 2 % | 0 % | 1 % | 0 % |
Idle | 96 % | 76 % | 100 % | 98 % | 100 % | 96 % | 100 % | 98 % | 100 % |
Top Processes by CPU:
Process (count) | Source | CPU | Location |
RTProtectionDaemon | Malwarebytes Corporation | 40.14 % | |
EtreCheckPro | Etresoft, Inc. | 19.28 % | |
WindowServer | Apple | 4.86 % | |
kernel_task | Apple | 1.80 % | |
assistant_service | Apple | 1.60 % |
Top Processes by Memory:
Process (count) | Source | RAM usage | Location |
kernel_task | Apple | 973 MB | |
Safari | Apple | 778 MB | |
mdworker (25) | Apple | 774 MB | |
com.apple.WebKit.WebContent (5) | Apple | 590 MB | |
EtreCheckPro | Etresoft, Inc. | 558 MB |
Top Processes by Network Use:
Process | Source | Input | Output | Location |
com.apple.Safari.SafeBrowsing.Service | Apple | 3 MB | 1 KB | |
apsd | Apple | 12 KB | 18 KB | |
mDNSResponder | Apple | 19 KB | 5 KB | |
com.apple.WebKit.Networking | Apple | 7 KB | 2 KB | |
assistantd | Apple | 5 KB | 4 KB |
Virtual Memory Information:
Available RAM | 10.64 GB |
Free RAM | 5.76 GB |
Used RAM | 5.36 GB |
Cached files | 4.88 GB |
Swap Used | 0 B |
Software Installs (past 30 days):
Name | Version | Install Date |
2.3.18 | 2018-08-30 | |
Adobe Flash Player | 31.0.0.108 | 2018-09-11 |
Adobe Pepper Flash Player | 31.0.0.108 | 2018-09-11 |
Safari | 12.0 | 2018-09-18 |
Gatekeeper Configuration Data | 155 | 2018-09-24 |
Adblock Plus | 2.0.1 | 2018-09-26 |
«Malwarebytes for Mac Uninstaller» | 1.0 | 2018-09-26 |
Malwarebytes for Mac | 1.0 | 2018-09-27 |
XProtectPlistConfigData | 2100 | 2018-09-28 |
Evernote | 7.5.1 | 2018-09-28 |
Diagnostics Information (past 7 days):
2018-09-26 19:49:16 iAntivirus.app CPU
2018-09-26 19:28:16 VPN Unlimited.app Crash
*** Terminating app due to uncaught exception ‘NSInvalidArgumentException’, reason: ‘-[__NSDictionaryI length]: unrecognized selector sent to instance 0x600000277f00’
terminating with uncaught exception of type NSException